ICT Operations Manager

Gordon · New South Wales

Ravenswood is currently seeking an ICT Operations Manager to join our ICT Department in a permanent full time capacity, responsible for leading the daily ICT operations across the School. 

Ravenswood is a Uniting Church Prep to Year 12 day and boarding school for girls located on Sydney’s North Shore. Ravenswood offers both the HSC and the IB Diploma Programme as well as the PYP in the Junior School. It is a school where staff enjoy a range of benefits that foster health and wellbeing, and students achieve outstanding academic success supported by innovative teaching practices that are underpinned by a whole school approach to Positive Education.

We are currently seeking an ICT Operations Manager to join our ICT Department in a permanent full time capacity. The ICT Operations Manager is responsible for leading the daily ICT operations across the School. It is a full-time senior technical support role that reports to the Director ICT and will suit an experienced person with a broad technical skill set and a proactive approach to managing ICT services. This role focuses on providing high-level technical support and administering and monitoring ICT systems to ensure maximum operational performance.

The successful candidate will be an experienced IT professional who can lead and manage their team effectively while delivering on their own key accountabilities. The role aims to build and maintain positive working relationships with all users and contribute to the overall development and improvement of ICT support within the school. It is desirable for the candidate to have previous experience in a P-12 educational environment and experience with School Administration systems.

To be successful in this role, you will have:

  • High level of technical skills commensurate to the role
  • 2+ years’ experience leading a small team
  • 5+ years’ experience in client-facing ICT service and support
  • Industry certifications such as MCSA, CCNA, VMWare, etc
  • Advanced Microsoft 365 administration experience
  • Experience in managing end-point threat management systems
  • Network switching experience and understanding of technologies, including TCPIP, routing, DHCP, DNS, firewalls, etc
  • Experience with service management and monitoring systems
  • Strong communicator with a high level of interpersonal skills
  • High level of organisational and project management skills
  • Ability to lead a small team and train and coach other ICT staff
  • Experience with implementing Cybersecurity strategies
  • Commitment to ongoing personal and professional development.

To Apply:

Please include a cover letter as the first page of your resume.

Ravenswood School for Girls is dedicated to maintaining a child safe environment and is committed to the safety, welfare and wellbeing of children. 

Shortlisted applicants will be required to provide the School with their Working With Children Check number in order to be eligible for this position.

It is not a requirement of employment to be vaccinated for COVID-19. However, the School strongly encourages all of their employees to maintain an up-to-date vaccination status against COVID-19. To meet our work, health and safety requirements, the School may need to conduct an individual risk assessment for any unvaccinated candidate prior to an offer of employment.

Applications close Monday 13 February 2023

For more information please contact Elizabeth Westley, Director of ICT by email [email protected]

Ravenswood is a Uniting Church IB World School

Applications closed Monday 13 February 2023